Careers

The Mayfield Clinic has long been recognized for its commitment to the people who work here. Mayfield challenges associates to exceed the expectations of the patients and referring physicians we serve, and empowers them with the resources to do so.

The Mayfield Experience

Mayfield seeks the brightest and most qualified individual for each position it fills. Associates are challenged to continuously improve services and processes in which they are involved. Our physicians are some of the most respected specialists in their fields, and they demand excellence on a daily basis. The successful associate is motivated by this drive, and is rewarded for demonstrated quality, commitment to excellence, follow through, and teamwork. Each associate must commit to the mission and core values of the Mayfield Clinic.

What you can expect from Mayfield 

Our associates enjoy pleasant work environments and flexible work schedules, competitive salaries and benefits, robust profit sharing/401k retirement planning. Mayfield provides recognition and rewards programs, associate activities and honors programs, and generous holiday/vacation schedules. Mayfield conducts associate satisfaction surveys every 3-5 years and employs action teams to respond to any issues or problems identified during this process.


Location: Rookwood Exchange
Reports To: Director, Compliance & Finance
Status: Full-Time
Posted: 11.08.2019

Responsibilities

  • Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic.
  • Code and post pain procedures. Update Missing Surgical Data report, print reports and visit documentation from Healthbridge for billing, and register new patients.
  • Create or update patient accounts when needed.
  • Code and bill pain procedures.
  • Update Missing Surgical Data report each morning.
  • Print operative reports, consultations, H&Ps, and NSICU notes out of Clinical Messaging, Epic, or other resource.
  • Register new patients in CPS and update established patients' demographic and insurance information.
  • Time permitting, assist with coding and/or posting of E&M or other services.
  • Contribute to team effort by performing other duties as assigned.
  • Assist patient account representatives and other associates in Revenue Cycle with questions or claim issues related to coding of pain procedures.
  • Assist with pain procedure coding for prior authorizations, as needed.
  • Prepare the Dictation Lag report monthly.

Position Requirements

  • High School Diploma required;
  • CPC or other coding certification desirable
  • Minimum three years work experience, with some healthcare experience preferred
  • Knowledge of Healthbridge, EMR, Epic, CPT and ICD-10 coding for physicians desirable
  • Word and Excel proficiency
  • Strong oral and written communication skills
  • Physical requirements:Hand Movement, including repetitive motions, grasping, holding and finger dexterity. Reading, Writing and Hand-Eye Coordination. Vision, including color distinction, and visual inspection. Hearing, Talking, Sitting for long periods of time, Lifting up to 10 pounds, Bending, Reaching.

Qualified candidates should send their resume to jobs@mayfieldclinic.com, fax to 513-569-5279 or mail to the HR Department, 3825 Edwards Road - Suite 300, Cincinnati, OH 45209. Please indicate that you are applying for the Coder position.

Location: Rookwood
Reports To: Vice President of Finance & CFO
Status: Full-time
Posted: 09.16.2019

Responsibilities

  • Perform management and related activities for the coding and compliance functions of Mayfield Clinic, Inc.
  • Help develop and maintain a corporate culture that supports the mission and values of the Mayfield Clinic.
  • Manage the Hospital Services (HS) department to ensure accurate and timely billing of all hospital and facility services, including surgeries, minor procedures and E&M.
  • Manage the associates in HS including:
    (1) recruitment, interviewing and hiring,
    (2) orientation and training and
    (3) timely performance reviews and coaching and/or termination as needed.
  • Perform and/or coordinate periodic internal audits of surgical cases and E&M for correct coding, accurate charge entry, and required documentation. Annually review provider E&M coding patterns and report to provider and VP of Finance.
  • Serve as coding and compliance resource to physicians, managers, Hospital Services and Revenue Cycle Management, providing formal and informal education, as appropriate.
  • Serve as resource to Reimbursement Analysts (Revenue Cycle Management), providing tools, education and assistance, as needed, to ensure effectiveness and efficiency with appeals process.
  • Maintain compliance database.
  • Coordinate periodic coding audits of E&M, surgical and other services.
  • Assist Compliance Officer in updating and maintaining the corporate compliance plan providing compliance training as needed.
  • Manage the Perfect Serve charge capture process and provide or coordinate training for new providers.
  • Coordinate with Human Resources to manage compliance training for all associates (including physicians and APPs) using Medtrainer and/or other online applications.
  • Monitor policies and procedures to ensure accurate and complete billing of all services. Develop new forms, policies and processes as needed. Monitor statuses in practice management system to ensure services are billed timely.
  • Perform or coordinate inpatient billing orientation and training of new physicians/providers regarding coding, documentation and compliance. Assist with office E&M orientation and training, as needed.
  • Assist VP of Finance with special projects as requested
  • Update CPT, ICD10, HCPCS, RVUs and quality codes in billing system annually. Update all billing documents for any code changes annually. Update EMR Case Categories as necessary.
  • Create and maintain all coding edits for the practice management system (i.e. ACE).
  • Review and update HIPAA policies and forms, as necessary.
  • Manage reporting and/or monitoring of government and private initiatives on quality, reimbursement, etc. (e.g. MIPS, Open Payments, Physician Compare).
  • Lead ongoing Compliance Committee and manage all Committee related activities.
  • Respond to payer audit requests, reviewing and/or compiling chart documents to be sent.
  • Develop and maintain online ABN forms library. Provide education on use of ABNs as necessary.
  • Monitor payer medical policies and provide education to physicians as necessary.

Education/Experience

  • Minimum of five years' work experience, with at least two years surgical coding experience
  • Bachelor's degree required in Healthcare, Finance or Accounting
  • CPC or other coding certification preferred

Skills:

  • Skilled in CPT and ICD-10 coding for physicians
  • Knowledge of regulations impacting compliance, including Medicare and HIPAA
  • Word and Excel proficiency
  • Strong oral and written communications

Physical requirements

Hand Movement, including repetitive motions, grasping, holding and finger dexterity. Reading, Writing and Hand-Eye Coordination. Vision, including color distinction, and visual inspection. Hearing, Talking, Sitting for long periods of time, Lifting up to 10 pounds, Bending, Reaching.

Environmental requirements

Inside average office environment. Average office noise levels. Controlled temperature. No personal protective equipment required.

Qualified candidates should send their resume to jobs@mayfieldclinic.com, fax to 513-569-5279 or mail to the HR Department, 3825 Edwards Road - Suite 300, Cincinnati, OH 45209. Please indicate that you are applying for the Mgr. Coding & Compliance position.

Location: Rookwood Exchange
Reports To: Natasha Kumar, Director Revenue Cycle Management
Status: Full-time
Posted: 11.15.2019


Responsibilities

  • Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic.
  • Submits electronic and hard copy claims in an accurate and timely manner.
  • Makes all necessary corrections to claims that do not pass the billing edits and payer requirements.
  • Contacts payers regarding unpaid claims. Researches and/or ensures that questions and requests for information are addressed in a timely and professional manner to ensure resolution and reimbursement.
  • Ensures timely, effective and thorough management of claims to ensure full, expected reimbursement for services provided.
  • Maintains documentation and updates practice management system for appropriate claims submission and other pertinent information to identify action taken.
  • Makes necessary adjustments as appropriately required by plan reimbursement and company policy.
  • Prioritizes claims based on aging and outstanding dollar amounts, or as directed by management.
  • Research and initiate requests for refunds for accounts with credit balances.
  • Answers phone inquiries regarding bills, charges, and account status.
  • Updates data in the practice management system as required.
  • Contribute to team environment by performing other duties as assigned.

Skills

  • Demonstrates excellent customer service
  • Ability to convey empathy
  • Strong problem solving, problem prevention and decision making skills
  • Ability to manage and prioritize multiple tasks in fast paced environment
  • Excellent oral and written communication skills
  • Ability to maintain composure and restore calm in a stressful situation
  • Uses good judgment and diplomacy when dealing with others
  • Desire and ability to work in a team environment
  • Computer proficient with ability to learn multiple software applications
  • Ability to work with minimal supervision

Position Requirements

  • High School Diploma
  • Two years experience in healthcare billing.

Qualified candidates should send their resume to  jobs@mayfieldclinic.com. Please be sure to indicate you are applying for the Patient Account Representative position.

Location: Rookwood Exchange
Reports To: Director, Revenue Cycle Management
Status: Full-Time
Posted: 12.23.2019

Responsibilities

  • The purpose of this position is to assist with conducting and supporting the day to day operations of the revenue cycle team.
  • Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic.
  • Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic.
  • Leverage technology to assist with running financial and productivity reports.
  • Assist with reimbursement, volume, payor and other data analysis.
  • Assist with implementation and adoption of RCM policy, procedures and quality assurance standards.
  • Assist with change management, training and drafting communication materials for both internal and external use.
  • Assist department lead with supporting the team, as well as responding to questions and requests from other departments.
  • Work effectively with all levels of management, physicians and associates.
  • Effectively manage, prioritize, and organize multiple responsibilities.
  • Contribute to team effort by performing other duties as assigned.

Position Requirements

  • Bachelor's degree or equivalent work/technical experience
  • Proficient in Microsoft Office Suite with the ability to learn multiple software applications
  • Excellent oral and written communication skills
  • Ability to manage and prioritize multiple tasks in fast paced environment
  • Strong problem solving, problem prevention, and decision-making skills
  • Ability to maintain composure and restore calm in stressful situations
  • Demonstrates excellent customer service
  • Uses good judgement and diplomacy when dealing with others
  • Desire and ability to work in a team environment.
  • Ability to convey empathy
  • Ability to understand and navigate multiple systems and processes of Mayfield
  • Self-motivated and resourceful

Qualified candidates should send their resume to jobs@mayfieldclinic.com, fax to 513-569-5279 or mail to the HR Department, 3825 Edwards Road - Suite 300, Cincinnati, OH 45209. Please indicate that you are applying for the Revenue Cycle Management Specialist position.

Location: Rookwood Exchange
Reports To: Jene Skelly, Director Compliance and Finance
Status: Full-Time
Posted: 12.17.2019

Responsibilities

  • Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic.
  • Code and bill surgical cases and hospital evaluation and management services accurately and timely
  • Code and bill surgical cases accurately and timely (professional services).
  • Code and bill hospital E&M and other procedures accurately and timely, as needed.
  • Communicate timely with physicians on billing and documentation questions and issues, as needed.
  • Communicate with physicians and other providers on general hospital coding issues quarterly, or more frequently if requested by the physicians and other providers.
  • Provide coding assistance for surgery pre-certification and predetermination
  • Prepare periodic reports (e.g., Lag Days, Missing Surgical Data), as required by management.
  • Assist with surgery appeals and provide coding assistance in order to secure payment of the claim.
  • Contribute to team effort by performing other duties as assigned.

Education/Experience

  • High School Diploma required, some college or technical training preferred
  • Minimum three years work experience, with at least two years coding or billing experience, surgical coding experience preferred
  • CPC or other coding certification desirable

Skills

  • Knowledge of CPT and ICD-10 coding for physicians
  • Experience with Healthbridge, EMR and medical billing software helpful;
  • Word and Excel proficiency
  • Strong oral and written communication skills
  • Excellent problem solving and decision making skills
  • Exceptional attention to detail
  • Desire and ability to work in team environment

Physical requirements

Hand Movement, including repetitive motions, grasping, holding and finger dexterity. Reading, Writing and Hand-Eye Coordination. Vision, including color distinction, and visual inspection. Hearing, Talking, Sitting for long periods of time, Lifting up to 10 pounds, Bending, Reaching.


Qualified candidates should send their resume to jobs@mayfieldclinic.com, fax to 513-569-5279 or mail to the HR Department, 3825 Edwards Road - Suite 300, Cincinnati, OH 45209. Please indicate that you are applying for the E&M Coder position.



Mission

The mission of the Mayfield Clinic is to provide the best neurosurgical care for our patients.

We will accomplish this through:

  • Superior clinical outcomes
  • Compassionate patient care
  • Education and research
  • Innovation

Values

Integrity: We commit to honest and ethical behavior in all of our endeavors and interactions.

Excellence: We commit to the highest level of performance and continuous improvement.

Respect: We embrace the importance of all individuals, and value their diverse backgrounds, skills, and contributions.

Compassion: We commit to being compassionate and empathetic in all of our interactions.

Collaboration: We embrace teamwork, mentoring, cooperation, sharing of expertise, and empowerment.