Careers

The Mayfield Clinic has long been recognized for its commitment to the people who work here. Mayfield challenges associates to exceed the expectations of the patients and referring physicians we serve, and empowers them with the resources to do so.

The Mayfield Experience

Mayfield seeks the brightest and most qualified individual for each position it fills. Associates are challenged to continuously improve services and processes in which they are involved. Our physicians are some of the most respected specialists in their fields, and they demand excellence on a daily basis. The successful associate is motivated by this drive, and is rewarded for demonstrated quality, commitment to excellence, follow through, and teamwork. Each associate must commit to the mission and core values of the Mayfield Clinic.

What you can expect from Mayfield 

Our associates enjoy pleasant work environments and flexible work schedules, competitive salaries and benefits, robust profit sharing/401k retirement planning. Mayfield provides recognition and rewards programs, associate activities and honors programs, and generous holiday/vacation schedules. Mayfield conducts associate satisfaction surveys every 3-5 years and employs action teams to respond to any issues or problems identified during this process.


Location: Mayfield Surgical Innovation Center
Reports To: Tom Rosenberger, VP Communications
Status: Full-Time
Posted: 11.02.2016


Skills

Lab management, project management, budgeting, equipment and supply management, OSHA, IACUC, AALAC, OLA, FDA and USDA, GLP and ICH/GCP compliance, laboratory logistics, vendor recruitment.

Responsibilities

  • Responsible for the management of the Mayfield Surgical Innovation Center Laboratory and Conference Room.
  • Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic.
  • Code and post pain procedures. Update Missing Surgical Data report, print reports and visit documentation from Healthbridge for billing, and register new patients.
  • Develop and achieve, with support of MERF/Mayfield leadership, the annual financial/business plan for MSIC.
  • Generate and manage laboratory sessions by internal faculty and external vendors:
    • Lead the proposal management and bid development process, serving as a key contact for new business generated from established business relationships.
    • Research, develop and submit grants for laboratory funding.
    • Lead and coordinate all phases of the laboratory planning process with appropriate staff and management at Mayfield and at the Mayfield Spine Surgery Center.
    • Function independently as contact for the planning and execution of sponsor interaction related to assigned courses / studies, including proposal management and laboratory scheduling, conduct and reporting.
    • Provide oversight of the laboratory in areas such as protocol interpretation, method development and refinement, study/courserelated problem resolution, and technique validation.
  • Manage material resources:
    • Order and maintain supply inventories
    • Receive and record shipments, laboratory reagents and stock solutions
    • Record detailed laboratory notes.
    • Train and supervise laboratory participants on matters of safety (OSHA), fire safety, radiation safety, animal use areas, etc., and laboratory procedures.
    • Distribute supplies and equipment,
    • Manage regulatory and safety compliance in accordance within the regulations of IACUC/LAMS, Radiation Safety office, Institutional Biosafety Committee and OSHA, and other agencies.
    • Empty/manage disposal of biohazard waste and mixing chemicals.
  • Manage financial documentation
    • Appropriately draft and file financial documentation including proposals, budgets, invoices, etc.
    • Summarize available lab resources and functional capabilities and communicate those to faculty, residents, fellows, students and staff.
    • Prepare reports for MERF and MSIC leadership as requested.
    • Coordinate with Mayfield financial management and associates to ensure accurate and timely invoicing and collection of service amounts.
  • Maintain laboratory in good working order including but not limited to:
    • Maintain cadaveric storage facilities
    • Oversee routine equipment maintenance
    • Coordinate equipment repair
  • Support faculty and vendor representatives in the development and logistics of training laboratories.
    • Engage in research experiments and assist other laboratory participants. Actively assist in experiments which may include, but are not limited to, cadaveric studies, rodent surgical procedures and tissue collection, histology/immunohistochemistry, microscopy, cell culture, and molecular genetics. Assist in publication of results and communication of results.
    • Support faculty in the coordination of surgery educational courses.
  • Foster relationships with industry representatives, funding agencies and academic institutions to generate laboratory activity.
  • Work with MERF and Mayfield Communications staff to assist MSIC clients with hotel and food/beverage arrangements
  • Attend scientific meetings, conferences, and training courses to enhance job and professional skills to maintain a scientific presence and visibility in areas of individual expertise.
  • Perform all other related duties as assigned.

Position Requirements

  • BS or Masters in Clinical Medical Laboratory Technology or related field.
  • Clinical Research Professional Certification preferred.
  • Minimum five years of experience in a medical teaching laboratory.

Qualified candidates should send their resume to jobs@mayfieldclinic.com, fax to 513-569-5279 or mail to the HR Department, 3825 Edwards Road - Suite 300, Cincinnati, OH 45209. Please indicate that you are applying for the Lab Manager position.

Location: Rookwood
Reports To: Donna Bollinger, VP Operations
Status: Full-time
Posted: 11.14.2016


Skills

  • Demonstrates excellent customer service
  • Ability to manage and prioritize multiple tasks in fast paced environment
  • Strong problem solving, problem prevention and decision making skills
  • Ability to convey empathy
  • Excellent oral and written communication skills
  • Ability to maintain composure and restore calm in a stressful situation
  • Uses good judgment and diplomacy when dealing with others
  • Desire and ability to work in a team environment
  • Computer proficient

Responsibilities

  • Perform pre-appointment triage, meet with post-operative, established and new patients in the office and assess their condition; establish and maintain treatment plans; enter medications, orders and chart notes into the EMR.
  • Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic.
  • Meet post-operative and non-operative medical management patients in the office and assess their condition; establish and maintain treatment plans; dictate chart notes.
  • Act as a liaison between physician and patient by providing the patient with instruction from the physician, advising the physician of the patient's needs, and assuring that the physician is available to the patient whenever necessary, in person or by telephone.
  • Document all patient interaction promptly and thoroughly into the patient's medical record. Maintain the internal order and arrangement of the patient medical record including a record of phone calls, changes in prescriptions, etc.
  • Collaborate with appropriate personnel for coordination of outpatient testing.
  • Maintain and upgrade clinical skills and professional expertise through participation in professional organizations, workshop attendance, CEU activities, formal education and current literature review.
  • Provide health education and clinical information to patients, Mayfield associates, hospital personnel and professional organizations.
  • Plan, direct and participate in programs of nursing care with emphasis on continuity and individual care.
  • Plan, develop and implement educational programs for patients and families including direct teaching and discharge planning.
  • Collaborate on research endeavors with other health professionals.
  • Participate in research projects for clinical studies as requested.
  • Keep informed of scientific investigations in the area of neurosciences.
  • Assist in clinical quality improvement initiatives as needed.
  • Contribute to team effort by performing other duties as assigned.

Position Requirements

  • Must be a graduate of accredited Nurse Practitioner program with a current license to practice nursing in the state of Ohio (and Kentucky if the job duties require).
  • Desire a minimum of two years clinical experience in acute health care setting
  • Physical requirements: Hand Movement, including repetitive motions, grasping, holding and finger dexterity. Reading, Writing and Hand-Eye Coordination. Vision, including color distinction, preparing/reviewing medical charts and visual inspection. Hearing, Talking, Standing, Sitting, Walking, Lifting up to 10 pounds, Bending, Reaching.

Qualified candidates should send their resume to jobs@mayfieldclinic.com, fax to 513-569-5279 or mail to the HR Department, 3825 Edwards Road - Suite 300, Cincinnati, OH 45209. Please indicate that you are applying for the Nurse Practitioner position.

Location: Clinical sites
Reports To: Donna Bollinger, VP Operations
Status: 40 hrs
Posted: 11.14.2016


Skills


  • Practical knowledge of neurosurgical procedures and medical office processes
  • Demonstrates excellent customer service
  • Ability to manage and prioritize multiple tasks in fast paced environment
  • Strong problem solving, problem prevention and decision making skills
  • Ability to convey empathy
  • Excellent oral and written communication skills
  • Ability to maintain composure and restore calm in a stressful situation
  • Uses good judgment and diplomacy when dealing with others
  • Desire and ability to work in a team environment
  • Computer proficient with ability to learn multiple software applications
  • Familiar with insurance company requirements
  • Ability to work with minimal supervision

Responsibilities

  • Schedule hospital admissions and surgeries and serve as a liaison between the physician and patient.
  • Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic.
  • Coordinate patient treatment plan by scheduling and pre-certifying outpatient testing/procedures; instructing patient as to date, time, place and special instructions.
  • Handle telephone calls efficiently, courteously and professionally.
  • Complete appropriate forms/documents as directed by physicians, i.e. C-84, disability, return to work and copies of records.
  • Record all test scheduling information in the electronic medical record.
  • Prepare charts prior to office visit. This includes obtaining test results and films, adding necessary office forms and organizing the chart.
  • Demonstrate knowledge and skill in clinical office practices by being able to perform a variety of clinical services, including suture/staple removal, dressing changes, taking vital signs and operating special equipment, if required.
  • Maintain effective working relationships with physicians and other support staff (Secretaries, Registrars, Appointment Schedulers, etc.) by responding courteously and promptly for requests for assistance and being able to support a variety of physicians.
  • Contribute to team effort by performing other duties as assigned.

Position Requirements

  • Education: High School graduate
  • Minimum of 2 -3 years experience in medical assistant/scheduling role or related position
  • Physical Requirements: Hand Movement, including repetitive motions, grasping, holding and finger dexterity. Reading, Writing and Hand-Eye Coordination. Vision, including color distinction, preparing/reviewing medical charts and visual inspection. Hearing, Talking, Sitting, Moving throughout office, Lifting up to 10 pounds, Bending, Reaching.

Qualified candidates should send their resume to jobs@mayfieldclinic.com, fax to 513-569-5279 or mail to the HR Department, 3825 Edwards Road - Suite 300, Cincinnati, OH 45209. Please indicate that you are applying for the Outpatient Scheduling Coordinator position.

Location: Rookwood
Reports To: VP, Communications
Status: Full-time
Posted: 10.26.2016

Responsibilities

  • This individual serves as the "face of Mayfield" for our referring community. He/she will build relationships with referring physicians and potential referring physicians. He/she will work with the VP, Communications and physicians to identify key and potential referrers, develop and implement a contact plan, track progress, and report back to the VP, Communications and the Marketing Communications Subcommittee on a regular basis.
  • Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic.
  • Develop a strategic Physician Liaison plan that addresses each target audience.
  • Work with VP and Communications team to ensure the plan fits with the marketing plan for Mayfield.
  • Meet all physicians and support staff. Understand the various services and products offered by each practice.
  • Make initial visits and general visits as needed with targeted physicians.
  • Reports concerns, issues, or frustrations of referring MDs to VP, Communications and to Mayfield physicians/staff, as appropriate, for corrective action and potentially a personal visit by the physician.
  • Research referral patterns and identify targets. Generate referring physician reports semi-monthly for Mayfield overall, as well as for each individual physician. Follow up with meetings as appropriate.
  • Develop a specific strategy for low-referring MD’s/community MD’s that have dropped their referrals by 10%. Serve as the site manager for the MD portal of mayfieldclinic.com.
  • Manage Mayfield’s Patient Satisfaction survey administration and quarterly results analysis.
  • Work with VP, Communications to develop professional outreach budget to support the Physician Liaison effort.
  • Work with PR/Events Specialist and VP, Communications to develop online CME for the community and especially the referring MD’s.
  • Track/coordinate visits, leave behinds, lunches/breakfasts and presentations, as well as scheduling follow-up visits.
  • Serve as community liaison for health system events; staff a booth, represent Mayfield to the referring and healthcare community.
  • Monitor progress and report results to VP and physicians on a regular basis.
  • Contribute to team effort by performing other duties as assigned.
  • Demonstrates excellent customer service
  • Ability to manage and prioritize multiple tasks
  • Strong problem solving, problem prevention and decision making skills
  • Ability to convey empathy
  • Excellent oral and written communication skills
  • Ability to maintain composure and restore calm in a stressful situation
  • Uses good judgment and diplomacy when dealing with others
  • Desire and ability to work in a team environment
  • Computer proficient with ability to learn multiple software applications
  • Ability to work with minimal supervision

Position Requirements

  • Sales/Marketing, Minimum BA/BS Degree, or Nurse, or relevant experience.
  • 1-3 years experience in healthcare, pharmaceuticals, medical technology or service industry

Qualified candidates should send their resume to jobs@mayfieldclinic.com, fax to 513-569-5279 or mail to the HR Department, 3825 Edwards Road - Suite 300, Cincinnati, OH 45209. Please indicate that you are applying for the Physician Liaison / Marketing Specialist position.

Location: Clinical sites
Reports To: Vice President, Operations and/or Operations Manager
Status: 40 hrs
Posted: 10.24.2016


Responsibilities

  • Help develop and maintain a corporate culture that supports the mission and values of Mayfield Clinic.
  • Posts payments and adjustments to patient accounts; ensures all payments and adjustments are balanced on a daily basis. Prepare daily bank deposits.
  • Reviews Explanation of Benefits to assure proper payment and adjustment posting.
  • Responsible for refunds and transfers and minimizing unresolved credit balances.
  • Identifies and reports issues detrimental to prompt and correct reimbursement to management.
  • Maximize revenue recovery by providing feedback to account representatives on inadequate insurance payments to prompt insurance appeals for additional reimbursement.
  • Contribute to team environment by performing other duties as assigned.

Position Requirements

  • Education: High School Diploma
  • Experience: Two years experience in healthcare billing.
  • Demonstrates excellent customer service
  • Ability to convey empathy
  • Strong problem solving, problem prevention and decision making skills
  • Ability to manage and prioritize multiple tasks in fast paced environment
  • Excellent oral and written communication skills
  • Ability to maintain composure and restore calm in a stressful situation
  • Uses good judgment and diplomacy when dealing with others
  • Desire and ability to work in a team environment
  • Computer proficient with ability to learn multiple software applications
  • Ability to work with minimal supervision

Qualified candidates should send their resume to jobs@mayfieldclinic.com, fax to 513-569-5279 or mail to the HR Department, 3825 Edwards Road - Suite 300, Cincinnati, OH 45209. Please indicate that you are applying for the Staff Assistant, Operations position.

Mission

The mission of the Mayfield Clinic is to provide the best neurosurgical care for our patients.

We will accomplish this through:

  • Superior clinical outcomes
  • Compassionate patient care
  • Education and research
  • Innovation

Values

Integrity: We commit to honest and ethical behavior in all of our endeavors and interactions.

Excellence: We commit to the highest level of performance and continuous improvement.

Respect: We embrace the importance of all individuals, and value their diverse backgrounds, skills, and contributions.

Compassion: We commit to being compassionate and empathetic in all of our interactions.

Collaboration: We embrace teamwork, mentoring, cooperation, sharing of expertise, and empowerment.